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Shipping

Shipping & Delivery Guidelines

Courier Service: Ninja Van  Sdn. Bhd

DELIVERY TERMS
Currently, we can only send orders to street addresses in East and West Malaysia. We do not deliver to any PO Box address. We are unable to ship to any International addresses.

ENJOY!  FREE STANDARD SHIPPING on all orders above RM100 (W.M)/RM200 (E.M) in a single order. For shipments that did not meet the free shipping requirement, there is a delivery charge. The following rates are:

West Malaysia  : RM8.00
East Malaysia   : RM15.00

Business Days
Monday – Friday, excluding public holidays and weekends within Malaysia.

Processing Time 
Orders received between Monday and Friday are usually processed the same day or by the end of next business day.

Orders received on weekends are usually processed on the next working day. All expedited priority orders must be placed by 12pm to be processed on the same business day. If placed after this, your order will be processed the following business day.

General Delivery Times
Orders shipped to the West Malaysia can be expected within 4 – 7 business days. The majority of orders shipped to the East Malaysia can be expected within 7 – 10 business days.

A confirmation email inclusive of Tracking Number will be sent to you once your item has shipped out of the warehouse.

MULTIPLE ADDRESS DELIVERY
We are currently only able to deliver to one delivery address per order. If you’d like to deliver to multiple addresses, please place a separate order for each unique address.

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